PTCL Helpline Info

PTCL Helpline List

PTCL offers 24/7 Customer Care service to solve the queries and problems of customers instantly and effectively. Their agents are available 24/7 to help customers with their questions and fix issues as early as possible.
If your phone line is dead and you are unable to reach 1218, you can lodge your complaint by dialing 021111282828 from your mobile device. You may also contact ptcl customer service by email. You can submit your inquiries to [email protected], and a support person will react as soon as feasible.

Name Numebr
To Update Directory Inquiry 0800 0 1217
OSS Helpline 111 28 28 28
Corporate Helpline1260 & 111 20 20 20
Billing information1200
Inquiry or directory services1217
Complaint registration or help on any fault1218
Assistance on all services1218