PTCL Related FAQs - All You Need To Know

To check your PTCL bill:

• Visit the official PTCL website or use ptclbillcheck.com.
• Enter your phone number (without the area code) and your account ID.
• View your bill details online.

For inquiries:

• Call the PTCL helpline at 1218.
• Visit the PTCL website.
• Use ptclbillcheck.com for a quick bill status check.

To get a duplicate bill:

• Go to ptclbillcheck.com.
• Enter your account ID and phone number.
• Download or print your duplicate bill online.

Yes, you can!

• Log into the PTCL website or use ptclbillcheck.com.
• Enter your account ID and phone number to access your bill.

To register for e-bill:

• Visit the PTCL website.
• Fill out the e-bill registration form.
• Receive your bill online via email for convenient tracking and payment.

For Evo bills:

• Go to ptclbillcheck.com.
• Enter your Evo account details to check your bill.

If you’ve lost your account ID:

• Contact the PTCL helpline at 1218.
• They’ll provide your account ID so you can access your bill information.

Arrears are:

• The unpaid balance on your bill.
• PTCL may round the bill amount to the nearest ten, which can result in a small unpaid amount.

No, you cannot.

• You need your account ID to obtain a duplicate bill online.
• However, you can still check your bill amount and payment status.

The account ID is:

• A unique ten-digit number assigned to each customer.
• Found on your PTCL bills.
• Needed to print a duplicate bill.

The Mobile Directory Number (MDN):

• Located on the CharJi Device box.
• Use this number to check your Evo bill.